2. Terms and Conditions
Introduction
The following Terms and Conditions govern your use of the Sundarban Travel website and the booking of travel packages and related services. By accessing our website or confirming a booking, you agree to be bound by these terms. Please read them carefully.
Definitions
Service Provider: Sundarban Travel and its designated partners.
Client: Any individual or entity that books or intends to book travel services through our website.
Booking: The confirmed reservation for travel packages, tours, or related services.
Acceptance of Terms
By using the Sundarban Travel website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Booking and Reservation
Reservation Process:
Payment:
Cancellation and Refunds
Limitations of Liability
Scope of Responsibility:
Force Majeure:
Intellectual Property
Ownership:
Usage Rights:
Privacy and Data Protection
Privacy Policy:
Data Security:
Modifications and Governing Law
Policy Changes:
Governing Law:
Dispute Resolution
🧭 Lost in a labyrinth of rivers, the Sundarban Tour is a cartographer’s unfinished sketch
... read more family including senior citizens and kids and had a nice experience. Thank you Mr. Talukdar and team.
Koushik PandaApril 17, 2022
... read more of staff was very good
DEV KUMAR PYNEDecember 17, 2022
... read more food with rustic touch...You're at a right place..Being at a place which is remote, Dinner variety options may be limited but enough to satisfy you..I had Aged people n kid travelling with me and they were taken good care..The accommodation & boat ride were very comforting n all the staffs, tour guide were helpful..I will recommend them to Families, friends for sure.
Arunima RoyMarch 11, 2023
pramod tembhurnikarFebruary 17, 2023
... read more date of departure our resort also exceptionally good I sincerely thanks to all cruise staff and manager to Mr. Talukdar.
Ashis RoySeptember 17, 2022
... read more on board were very cordial and co-operative. The food served was abundant and of good quality and taste. We didn't felt when the whole day passed away. Complete value for money. I would recommend everyone should have a try with Sonakshi Travels.
S DGMarch 17, 2022
... read more staff. Just one regret with the govt to allow more routes inside core jungle to increase footfall at Sunderbans. All you can see is Deer. However i would surely visit again.
navin jayaramanMarch 17, 2022
... read more with Mr.Suvabrata Talukder.We were 13 heads (including 3 senior citizen and 2 child of 5 years old).It was a programme from Howrah to Howrah (railway station). Yesterday (13th November 2021) we returned from our trip. Overall experience was awesome.Communication with Mr. Talukder over phone before journey came in reality through the entire tour in every respect. Manager Subrata and other staff of boat along with the staff of the resort was very helpful and polite . Behaviour of the staff was very good. Food quality was really good .Not to much spicy but tasty , quantity was sufficient.The resort we stayed (Sabujdieep) was good /clean/safe and a small walking from jetty where we dropped from boat.One evening we enjoyed tribal music and dance in the resort. We along with my co- travellers enjoyed the tour with amazing experience ,kept beautiful moments and memories for life time with us. Everything was perfect. Arrangements in every angle was Wonderful. I strongly suggest and recommend everyone to enjoy your tour with this Sonakshi Travel (Sonarpur).
Anjan RayMarch 17, 2022
... read more 10th to 12th of December, 2021 ( 2 nights 3 days package). I take pleasure in sharing my/ our experience with Mr Suvabrata ( Sonakshi Travels to us means Mr Suvabrata). # Mr Suvabrata, a perfect gentleman, with polite behaviour, understanding/ empathetic & extremely helpful nature. # Well organized & hastle free tour. # Polite & helpful staffs. # Punctuality is a batch.... whether it's transport, food, sight seeing, arrival or departure, everywhere time schedule was perfectly maintained. # Well designed itinerary & all places covered providing flexibility to the visitors. # Neat & clean car & boat. We were lucky to have a boat for ourselves. Hearty thanks to Mr Suvabrata for the unexpected surprise. # Place of stay was clean, beautiful & comfortable with all basic necessities including hot water. # Delicious food was served both veg & non-veg. # Pocket friendly package. No hidden charges or extra money demanded. Words will fall short to express my appreciation for MR SUVABRATA (SONAKSHI TRAVELS) & his TEAM. No one ( staffs) wore a frown throughout the trip & left not a single area for complaint. Once again I, on behalf of my family & friends, convey my wholehearted thanks to Mr Suvabrata & team. Looking forward to join you for some other trip.
Manisha Roy Chowdhury GhantiMarch 17, 2022
... read more very beautiful ❤️👍🏻
Sandeep MukherjeeMarch 17, 2022
... read more people. The jungle visit was great and we could see so many animals
Kunal BasuMarch 17, 2022
... read more trip of Sundarban ( 3D&2N).The trip was tailor made for our need.The staff members were very courteous & looked after all the nitty gritty to make the trip a memorable one.The food used to be prepared as per our requests & was relished by all members.The night stay arranged in the 5 star resort was superb and in an hospitable atmosphere.The resort has the added feature of being located in a natural surroundings of flora and fauna. It provided attractive play areas for kids. On top of everything, it was pocket friendly & no hidden cost was involved. Would strongly recommend SonakshiTravel for this riverine trip.
Arun BiswasJanuary 17, 2023
... read more care of every group member as per the need, especially the elderly ones. I travelled with the parents and the staff members made the trip super comfortable for them as well. Thanks to each one of them!! 😊🙏 Would highly recommend Sonakshi Travels for the Sundarban trip.
Shuchita MitraMarch 17, 2022
... read more for the tour. They provide us a car and launch for this trip. It was very organised trip.
Faiz AhmedMarch 17, 2022
... read more package. Here are few points I would like to mention regarding the tour. PROS: 1) The tour organiser, Mr Talukdar gave us a very clear account of the package and there were no hidden cost. 2) We were appointed a manager ( Mr Subrata) during the tour, who was very polite in his dealings. Since I was travelling with my 4 yr old daughter, I had requested him to make few extra arrangements ( in meal) for her ….for which I never had to remind him again and all my requirements were taken care off. 3 ) since we were only 3 families travelling on one boat, we had enough space to ourselves as compared to other boats I saw during the trip were overly crowded. 4) Food was good and the preparation was quite homely. 5)As we had to spend considerable amount of time on the boat…. I was little apprehensive about the cleanliness of the washroom on the boat. But to my surprise, the washroom was sparkling clean. CONS: 1) Though the hotel we were made to stay was very well located… but the rooms were very basic. Rooms are newly made but not very well maintained. The floor of the rooms felt like they were not dusted and mopped in days.There were cobwebs here and there and bathroom had few centipedes. To my opinion..rooms could have been better than what was provided. Overall, it was a well organised trip and Mr Talukdar kept checking on us during the trip which I truly appreciate. We thoroughly enjoyed. And I would certainly recommend Sundarban Travel to my friends and family.
Vaishali SenguptaMarch 17, 2022
... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
... read more team members for making our trip memorable one.
Alaya NayakMarch 17, 2022
... read more recommend their package
Sanghita RoyMarch 17, 2022
Gourav GhoshJanuary 17, 2023