3. Shipping and Delivery
Overview
While Sundarban Travel primarily offers travel packages and related digital services, this Shipping and Delivery policy applies to the delivery of any physical items (e.g., travel guides, vouchers, merchandise) ordered via our website. This policy outlines our procedures for processing, shipping, and delivery of goods.
Order Processing
Processing Time:
Confirmation:
Shipping Methods
Domestic Delivery:
International Delivery:
Delivery Terms
Tracking Information:
Delivery Issues:
Responsibility and Liability
Shipping Charges:
Risk Transfer:
Returns and Exchanges
Policy Overview:
Final Provisions
Policy Updates:
Customer Support:
Tripti DasJanuary 17, 2023
... read more staff ( Bapida, Bhaskarda and Uttamda). Special thanks to Talukdar Babu for taking care of everything. Highly recommended.
rupendu banerjeeMarch 17, 2022
Dipanjan BiswasMarch 17, 2022
Partha Sarathi MajumderFebruary 17, 2023
... read more family including senior citizens and kids and had a nice experience. Thank you Mr. Talukdar and team.
Koushik PandaApril 17, 2022
... read more the stuff were very polite (Special mention- dipankar da).They did everything with professional manner with touch of heart. Strongly recommend them.
ataur rahamanMarch 17, 2022
... read more local people was truly a fun filled surprise.
Pronami SarkarMarch 17, 2022
... read more end point by professional guides who displayed very courteous behavior. definitely talukdar ji will be my preferred choice for all trips in future as well.
Auditro Hi-Fi SystemsDecember 17, 2022
... read more in a single word. Those who want fresh oxygen I suggest they should go Sundarbon and stay in Sabujdeep. Also get good village experience.
Sounava SamantaMarch 17, 2022
Dr. Sikka & associatesJanuary 17, 2023
... read more 10th to 12th of December, 2021 ( 2 nights 3 days package). I take pleasure in sharing my/ our experience with Mr Suvabrata ( Sonakshi Travels to us means Mr Suvabrata). # Mr Suvabrata, a perfect gentleman, with polite behaviour, understanding/ empathetic & extremely helpful nature. # Well organized & hastle free tour. # Polite & helpful staffs. # Punctuality is a batch.... whether it's transport, food, sight seeing, arrival or departure, everywhere time schedule was perfectly maintained. # Well designed itinerary & all places covered providing flexibility to the visitors. # Neat & clean car & boat. We were lucky to have a boat for ourselves. Hearty thanks to Mr Suvabrata for the unexpected surprise. # Place of stay was clean, beautiful & comfortable with all basic necessities including hot water. # Delicious food was served both veg & non-veg. # Pocket friendly package. No hidden charges or extra money demanded. Words will fall short to express my appreciation for MR SUVABRATA (SONAKSHI TRAVELS) & his TEAM. No one ( staffs) wore a frown throughout the trip & left not a single area for complaint. Once again I, on behalf of my family & friends, convey my wholehearted thanks to Mr Suvabrata & team. Looking forward to join you for some other trip.
Manisha Roy Chowdhury GhantiMarch 17, 2022
... read more on board were very cordial and co-operative. The food served was abundant and of good quality and taste. We didn't felt when the whole day passed away. Complete value for money. I would recommend everyone should have a try with Sonakshi Travels.
S DGMarch 17, 2022
... read more boat is undercover with green carpet,so it'is looking beautiful,all management are peaceful Jumur dance is wonderful our all member danced with Jumur dancers we are all coming a sweet memories. Thanks to continue Mr Talukder.
Avijit SarkarMarch 17, 2022
... read more recommend their package
Sanghita RoyMarch 17, 2022
pramod tembhurnikarFebruary 17, 2023
Raghavendra MunghateDecember 17, 2022
... read more people. The jungle visit was great and we could see so many animals
Kunal BasuMarch 17, 2022
... read more staff. Just one regret with the govt to allow more routes inside core jungle to increase footfall at Sunderbans. All you can see is Deer. However i would surely visit again.
navin jayaramanMarch 17, 2022
... read more dismantled as the driver uses it impulsively :) Definitely recommended...
Indraneil GhoshJanuary 17, 2023
... read more cottage were excellent. Subrat dada was extremely well informed about the forests. His knowledge helped us a lot. Extremely grateful🙏
Shradha Suman SatpathyMarch 17, 2022
... read more are very well organised to set up this Sunderban tour in terms of fooding lodging and irrespective every things which relates to this particular tour. Me and my family has a mind blowing experience. Thanks Subhabrata Talukdar to you and to your team for giving us a memorable experience.
Sagar BanerjeeJanuary 17, 2023
... read more a 21 heads office tour for two days and one night . Basically, it was a farewell to our General Manager. Ministry of Defence. Government of India. Following may noted for further: Promised were executed 💯% Timely availability of traveler on pick-up point. Food quality and quantity was very good. Comfortable night stay. Room condition was good. Arrangment of Folk dance 💃 was supab. Recommended for the tour.
Umesh PaswanJanuary 17, 2023
... read more team, tour manager Subrata, boat captain Bapi da and our guide Tanmoy da was very cooperative and helpful. Our stay was in Sobuj Deep Resort, the location is next to the river and rooms are quite good in size, there 4 bedrooms can accommodate 2 families with one kid comfortably. The facilities and services of boat and resort was excellent. My objective was to spend some time with family in the nature, and a wild wish if we could spot the graceful royal Bengal tiger in the wild was 100% fulfilled. When I was researching for this tour, I found Sundarbans travel (Sonakshi travel) rated 4.5 among all, and I am not disappointed as well. Next time when I will visit Sundarbans again my choice will be Sundarbans travel. All over experience “The tour is mind blowing”.
Kaustav ChatterjeeMarch 17, 2022
Sandhya BhideDecember 17, 2022
... read more very beautiful ❤️👍🏻
Sandeep MukherjeeMarch 17, 2022
... read more of staff was very good
DEV KUMAR PYNEDecember 17, 2022
... read more homely environment, mainly we are extremely impressed the condition of the boat, cleanliness and food quality was superb. Except the chilli chicken preparation ( not upto the mark), the taste of the food was just like home made food. Resort location was good but not in good quality, need to look into this to provide the best service. Also the car condition is not good. Apart from these we enjoyed a lot throughout the tour. Special thanks to Mr.Talukdar and Team for organizing our memorable trip.
Amit SasmalMarch 17, 2022
... read more for the tour. They provide us a car and launch for this trip. It was very organised trip.
Faiz AhmedMarch 17, 2022
prabhat kumar banerjeeSeptember 17, 2022
... read more team members for making our trip memorable one.
Alaya NayakMarch 17, 2022
... read more was excellent..inspite some language problem staff were very very humble n cooperative n always willing to serve to our satisfaction...i surely will recommend my friends/ relatives to visit the place once in lifetime through Sonakshi Travels...🙏🙏🙏
Munna DewanJanuary 17, 2023
Gourav GhoshJanuary 17, 2023
... read more boat as well as car was also good. We thank you very much and want to refer in future to our friends n relatives.
K. MadhuNovember 17, 2022
... read more care of every group member as per the need, especially the elderly ones. I travelled with the parents and the staff members made the trip super comfortable for them as well. Thanks to each one of them!! 😊🙏 Would highly recommend Sonakshi Travels for the Sundarban trip.
Shuchita MitraMarch 17, 2022
... read more trip of Sundarban ( 3D&2N).The trip was tailor made for our need.The staff members were very courteous & looked after all the nitty gritty to make the trip a memorable one.The food used to be prepared as per our requests & was relished by all members.The night stay arranged in the 5 star resort was superb and in an hospitable atmosphere.The resort has the added feature of being located in a natural surroundings of flora and fauna. It provided attractive play areas for kids. On top of everything, it was pocket friendly & no hidden cost was involved. Would strongly recommend SonakshiTravel for this riverine trip.
Arun BiswasJanuary 17, 2023
... read more staff is always up to the mark. Thank you all.
Rupak BhattacharjeeJanuary 17, 2023
... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
... read more customised their programme for our convenience at their best. The boat waiting for us at Gadkhali was decent, neat & clean. The cooperation and helpful gesture of the Boatman Bapibabu and crew Pulak charmed us. The trip through the creeks and distributaries of the rivers of Sunderban became more enjoyable with the excellent taste of food cooked by Bhaskar in the running boat. The property named “Sabuj Dwip” under Lahiripur Gram Panchayat where we were parked at the day-end, was a resort having cottages with clean Rooms, modern Bathrooms & standard amenities including Generator along with a few shortfalls like lack of Geyser, AC, Toilet-shower, Kitchen/Kitchenet, Waste paper bin, Wall Hangers etc., though all such lacuna were covered by the sincere and hearty efforts of the servicemen. The owner may solve these minor problems by purchasing items of trivial value like Emersion Heater, Toilet-shower, Electric Cattle, Waste paper basket & Wall hangers. On 5th December, when the cyclone turned its face to Sunderban, the superb teamwork of Sonakshi rescued us through an alternative safe land-route maintaining our all urbane comfort upto the satisfaction. The courteous behaviour and delicious tasty food are the value-added satisfaction of this trip over the honest, humble and sincere approach of the owner Shuvabratababu which is highly appreciable. I highly recommend Sunderban Trip through this Travels.
Snehansu GangopadhyayMarch 17, 2022
... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
... read more with Mr.Suvabrata Talukder.We were 13 heads (including 3 senior citizen and 2 child of 5 years old).It was a programme from Howrah to Howrah (railway station). Yesterday (13th November 2021) we returned from our trip. Overall experience was awesome.Communication with Mr. Talukder over phone before journey came in reality through the entire tour in every respect. Manager Subrata and other staff of boat along with the staff of the resort was very helpful and polite . Behaviour of the staff was very good. Food quality was really good .Not to much spicy but tasty , quantity was sufficient.The resort we stayed (Sabujdieep) was good /clean/safe and a small walking from jetty where we dropped from boat.One evening we enjoyed tribal music and dance in the resort. We along with my co- travellers enjoyed the tour with amazing experience ,kept beautiful moments and memories for life time with us. Everything was perfect. Arrangements in every angle was Wonderful. I strongly suggest and recommend everyone to enjoy your tour with this Sonakshi Travel (Sonarpur).
Anjan RayMarch 17, 2022
