2. Terms and Conditions
Introduction
The following Terms and Conditions govern your use of the Sundarban Travel website and the booking of travel packages and related services. By accessing our website or confirming a booking, you agree to be bound by these terms. Please read them carefully.
Definitions
Service Provider: Sundarban Travel and its designated partners.
Client: Any individual or entity that books or intends to book travel services through our website.
Booking: The confirmed reservation for travel packages, tours, or related services.
Acceptance of Terms
By using the Sundarban Travel website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Booking and Reservation
Reservation Process:
Payment:
Cancellation and Refunds
Limitations of Liability
Scope of Responsibility:
Force Majeure:
Intellectual Property
Ownership:
Usage Rights:
Privacy and Data Protection
Privacy Policy:
Data Security:
Modifications and Governing Law
Policy Changes:
Governing Law:
Dispute Resolution
📿 Rituals, rivers, and resilience—your Sundarban Tour is where culture floats on every tide
... read more and the boat ride were upto another level. Thank you so much for this wonderful treat. Looking forward to visit again. 😊
CHANDNI NASKARDecember 17, 2022
Sandhya BhideDecember 17, 2022
... read more customised their programme for our convenience at their best. The boat waiting for us at Gadkhali was decent, neat & clean. The cooperation and helpful gesture of the Boatman Bapibabu and crew Pulak charmed us. The trip through the creeks and distributaries of the rivers of Sunderban became more enjoyable with the excellent taste of food cooked by Bhaskar in the running boat. The property named “Sabuj Dwip” under Lahiripur Gram Panchayat where we were parked at the day-end, was a resort having cottages with clean Rooms, modern Bathrooms & standard amenities including Generator along with a few shortfalls like lack of Geyser, AC, Toilet-shower, Kitchen/Kitchenet, Waste paper bin, Wall Hangers etc., though all such lacuna were covered by the sincere and hearty efforts of the servicemen. The owner may solve these minor problems by purchasing items of trivial value like Emersion Heater, Toilet-shower, Electric Cattle, Waste paper basket & Wall hangers. On 5th December, when the cyclone turned its face to Sunderban, the superb teamwork of Sonakshi rescued us through an alternative safe land-route maintaining our all urbane comfort upto the satisfaction. The courteous behaviour and delicious tasty food are the value-added satisfaction of this trip over the honest, humble and sincere approach of the owner Shuvabratababu which is highly appreciable. I highly recommend Sunderban Trip through this Travels.
Snehansu GangopadhyayMarch 17, 2022
... read more care of every group member as per the need, especially the elderly ones. I travelled with the parents and the staff members made the trip super comfortable for them as well. Thanks to each one of them!! 😊🙏 Would highly recommend Sonakshi Travels for the Sundarban trip.
Shuchita MitraMarch 17, 2022
Partha Sarathi MajumderFebruary 17, 2023
Gourav GhoshJanuary 17, 2023
pramod tembhurnikarFebruary 17, 2023
Tripti DasJanuary 17, 2023
... read more dismantled as the driver uses it impulsively :) Definitely recommended...
Indraneil GhoshJanuary 17, 2023
... read more package. Here are few points I would like to mention regarding the tour. PROS: 1) The tour organiser, Mr Talukdar gave us a very clear account of the package and there were no hidden cost. 2) We were appointed a manager ( Mr Subrata) during the tour, who was very polite in his dealings. Since I was travelling with my 4 yr old daughter, I had requested him to make few extra arrangements ( in meal) for her ….for which I never had to remind him again and all my requirements were taken care off. 3 ) since we were only 3 families travelling on one boat, we had enough space to ourselves as compared to other boats I saw during the trip were overly crowded. 4) Food was good and the preparation was quite homely. 5)As we had to spend considerable amount of time on the boat…. I was little apprehensive about the cleanliness of the washroom on the boat. But to my surprise, the washroom was sparkling clean. CONS: 1) Though the hotel we were made to stay was very well located… but the rooms were very basic. Rooms are newly made but not very well maintained. The floor of the rooms felt like they were not dusted and mopped in days.There were cobwebs here and there and bathroom had few centipedes. To my opinion..rooms could have been better than what was provided. Overall, it was a well organised trip and Mr Talukdar kept checking on us during the trip which I truly appreciate. We thoroughly enjoyed. And I would certainly recommend Sundarban Travel to my friends and family.
Vaishali SenguptaMarch 17, 2022
... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
Raghavendra MunghateDecember 17, 2022
... read more on board were very cordial and co-operative. The food served was abundant and of good quality and taste. We didn't felt when the whole day passed away. Complete value for money. I would recommend everyone should have a try with Sonakshi Travels.
S DGMarch 17, 2022
HRITURAJ CHAKRABORTYOctober 17, 2022
... read more served us very well. Thank you for all your services.
Shaily GuptaMarch 17, 2022
... read more cottage were excellent. Subrat dada was extremely well informed about the forests. His knowledge helped us a lot. Extremely grateful🙏
Shradha Suman SatpathyMarch 17, 2022
... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
Dr. Sikka & associatesJanuary 17, 2023
... read more homely environment, mainly we are extremely impressed the condition of the boat, cleanliness and food quality was superb. Except the chilli chicken preparation ( not upto the mark), the taste of the food was just like home made food. Resort location was good but not in good quality, need to look into this to provide the best service. Also the car condition is not good. Apart from these we enjoyed a lot throughout the tour. Special thanks to Mr.Talukdar and Team for organizing our memorable trip.
Amit SasmalMarch 17, 2022
... read more boat is undercover with green carpet,so it'is looking beautiful,all management are peaceful Jumur dance is wonderful our all member danced with Jumur dancers we are all coming a sweet memories. Thanks to continue Mr Talukder.
Avijit SarkarMarch 17, 2022