📋 Sundarban Package Cancellation Policy – Sonakshi Travels
At Sonakshi Travels , we understand that travel plans may change unexpectedly. That’s why we’ve designed a fair and transparent cancellation policy for all our Sun darban packages , ensuring a hassle-free experience.
❌ Cancellation by Customer
If you wish to cancel your Sundarban tour booking, please notify us through email or our official website. The applicable cancellation charges will be as follows:
📅 Notice Period
💰 Deduction
✅ 30 days or more
10% of the total booking amount
✅ 15 to 29 days
25% of the total booking amount
✅ 7 to 14 days
50% of the total booking amount
❌ Less than 7 days
No refund
🚫 No refund will be given for :
No-shows
Early departures
🛑 Cancellation by Operator
If Sonakshi Travels cancels your tour due to unforeseen circumstances (weather alerts, government regulations, or emergencies):
✅ You will receive a 100% full refund of your booking amount.
⚠️ However, we are not responsible for any additional expenses incurred by the traveler (travel tickets, accommodations, etc.).
✏️ Amendments to Booking
Want to modify your travel plan?
📞 Reach out to us at the earliest.
🔄 Changes are allowed subject to availability .
💼 Additional charges may apply depending on the nature of the amendment.
📌 Important Reminder
By booking through our website, you acknowledge and agree to the terms of our cancellation and amendment policy.
🌪️ Storms come uninvited—but your Sundarban Tour teaches you to watch the sky and listen to the river
On 13 th November, 2021 we 4 members went for 2 days 1 night package. Service was quite good. We didn't face any issues, things moved quite smoothly. I strongly... read more recommend their package
Sanghita RoyMarch 17, 2022
It was an excellent experience with Sonakshi Travels. From every respect they managed our trip in a very well manner and during our trip, each and everyone from Sonakshi they... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
It is nice experience. Though this trip was for a group of thirteen people, but the other group cancelled their trip. But the tour operator took me and my wife... read more for the tour. They provide us a car and launch for this trip. It was very organised trip.
Faiz AhmedMarch 17, 2022
Awesome tour on 23Dec21 to 25Dec21 of SUNDORBAN Excellent of Mr Talukder for tour management, no comments for making foods, cottage are upto date for living boat is outstanding ,... read more boat is undercover with green carpet,so it'is looking beautiful,all management are peaceful Jumur dance is wonderful our all member danced with Jumur dancers we are all coming a sweet memories. Thanks to continue Mr Talukder.
Avijit SarkarMarch 17, 2022
Traveled on 29th December 2022 with family. Wonderful experience. Recommend the overnight stay at 3 Star instead of cheaper accommodation. Food is home-cooked and awesome... INNOVA horn needs to be... read more dismantled as the driver uses it impulsively :) Definitely recommended...
Indraneil GhoshJanuary 17, 2023
Really it has been a great tour. Thanks to Sonakshi Travels for such a beautiful arrangement right from pick-up to Drop and breakfast to dinner food. It was... read more a 21 heads office tour for two days and one night . Basically, it was a farewell to our General Manager. Ministry of Defence. Government of India. Following may noted for further: Promised were executed 💯% Timely availability of traveler on pick-up point. Food quality and quantity was very good. Comfortable night stay. Room condition was good. Arrangment of Folk dance 💃 was supab. Recommended for the tour.
Umesh PaswanJanuary 17, 2023
We had a very good time with Sonakshi Travels during our entire tour from 27th to 29 th December in Sunderban. The behavior, punctuality and overall service of the accompanying... read more staff is always up to the mark. Thank you all.
Rupak BhattacharjeeJanuary 17, 2023
I travelled with my family to Sundarbans recently..While the tour itinerary was clearly called out, the service also matched good standards..If you are someone who likes home cooked simple... read more food with rustic touch...You're at a right place..Being at a place which is remote, Dinner variety options may be limited but enough to satisfy you..I had Aged people n kid travelling with me and they were taken good care..The accommodation & boat ride were very comforting n all the staffs, tour guide were helpful..I will recommend them to Families, friends for sure.
Arunima RoyMarch 11, 2023
Could have earned a 5 star rating but small issues prevent Sonakshi from earning a perfect score. I shall give you 8.5 out of 10. My scoring: 1. Arrangements &... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
I travelled with my cousin-brother’s family on 31st Dec to 2nd Jan 22. I got very good support from Sonakshi travel, we were 7 adult and 2 kid. The complete... read more team, tour manager Subrata, boat captain Bapi da and our guide Tanmoy da was very cooperative and helpful. Our stay was in Sobuj Deep Resort, the location is next to the river and rooms are quite good in size, there 4 bedrooms can accommodate 2 families with one kid comfortably. The facilities and services of boat and resort was excellent. My objective was to spend some time with family in the nature, and a wild wish if we could spot the graceful royal Bengal tiger in the wild was 100% fulfilled. When I was researching for this tour, I found Sundarbans travel (Sonakshi travel) rated 4.5 among all, and I am not disappointed as well. Next time when I will visit Sundarbans again my choice will be Sundarbans travel. All over experience “The tour is mind blowing”.
Kaustav ChatterjeeMarch 17, 2022
Overall it's a very good experience.. Tasty food..with good behaviour and very good arrangements.. Nice boat with clean and clear service's..and lastly the most important things is the cottage was... read more very beautiful ❤️👍🏻
Sandeep MukherjeeMarch 17, 2022
I travelled to Sunderban during 3rd to 5th December, 2021 along with my other 3 family members. In view of the threat of cyclone “Jawad” during that period, Sonakshi Travels... read more customised their programme for our convenience at their best. The boat waiting for us at Gadkhali was decent, neat & clean. The cooperation and helpful gesture of the Boatman Bapibabu and crew Pulak charmed us. The trip through the creeks and distributaries of the rivers of Sunderban became more enjoyable with the excellent taste of food cooked by Bhaskar in the running boat. The property named “Sabuj Dwip” under Lahiripur Gram Panchayat where we were parked at the day-end, was a resort having cottages with clean Rooms, modern Bathrooms & standard amenities including Generator along with a few shortfalls like lack of Geyser, AC, Toilet-shower, Kitchen/Kitchenet, Waste paper bin, Wall Hangers etc., though all such lacuna were covered by the sincere and hearty efforts of the servicemen. The owner may solve these minor problems by purchasing items of trivial value like Emersion Heater, Toilet-shower, Electric Cattle, Waste paper basket & Wall hangers. On 5th December, when the cyclone turned its face to Sunderban, the superb teamwork of Sonakshi rescued us through an alternative safe land-route maintaining our all urbane comfort upto the satisfaction. The courteous behaviour and delicious tasty food are the value-added satisfaction of this trip over the honest, humble and sincere approach of the owner Shuvabratababu which is highly appreciable. I highly recommend Sunderban Trip through this Travels.
Snehansu GangopadhyayMarch 17, 2022
Travelled with family on 20th and 21st November 21. An excellent and memorable experience of Sundarban tour. Right from excellent location, facilities and services of resort, meeting with nice local... read more people, beautiful presentation of dance and songs to beautiful boat and boatmen with guide. A journey with100% fulfilment. Willing to go again and again. Thanks a lot Sundarban Travel Jyotirmoy Chakraborty Chairman Ispat Cooperative Hospital
JYOTIRMOY CHAKRABORTYMarch 17, 2022
Total trip was very well arranged, exactly as per the mentioned itinerary. My daughter thoroughly enjoyed the trip. The cottage was neat and clean and evening dance performance by the... read more local people was truly a fun filled surprise.
Pronami SarkarMarch 17, 2022
Experience of Sundarban tour with Sonakshi Travel was a nice experience indeed. The driver, the tour manager and the support staffs were very friendly and cooperative. And also the other... read more members of the group were also very social and supportive. Thanks for gifting a pleasant memory for a long time.
Biplab SarkarJanuary 17, 2023
Nicely coordinated arrangement from pickup to drop. Courteous staff, well organised, nice food with homely test. We enjoyed the trip a lot. Many thanks to Mr. Subhabrata & all his... read more team members for making our trip memorable one.
Alaya NayakMarch 17, 2022
Recently we visited Sundarban and it was awesome experience. Sundarban Travel organized the tour plan and we enjoyed their hospitality throughout the tour. Their polite behaviour, and support created the... read more homely environment, mainly we are extremely impressed the condition of the boat, cleanliness and food quality was superb. Except the chilli chicken preparation ( not upto the mark), the taste of the food was just like home made food. Resort location was good but not in good quality, need to look into this to provide the best service. Also the car condition is not good. Apart from these we enjoyed a lot throughout the tour. Special thanks to Mr.Talukdar and Team for organizing our memorable trip.
Amit SasmalMarch 17, 2022
Whole trip was so good, good food, awesome experience. Very very good for family weekend trip or if you are group of friends or alone. Sonakshi travel is just awesome... read more in a single word. Those who want fresh oxygen I suggest they should go Sundarbon and stay in Sabujdeep. Also get good village experience.
Sounava SamantaMarch 17, 2022
I have just completed a trip of 3 days 2 nights of Sunderban today with Sonakshi travels. I am extremely happy to share my reviews that Sonakshi travels... read more are very well organised to set up this Sunderban tour in terms of fooding lodging and irrespective every things which relates to this particular tour. Me and my family has a mind blowing experience. Thanks Subhabrata Talukdar to you and to your team for giving us a memorable experience.
Sagar BanerjeeJanuary 17, 2023
Nice Sunderban cruise with excellent quality food, excellent stay at Sunderban residency. Tour is booked with Sonakshi travels. Many many thanks to Shubhoda, Sonakshi team
Raghavendra MunghateDecember 17, 2022