📋 Sundarban Package Cancellation Policy – Sonakshi Travels
At Sonakshi Travels , we understand that travel plans may change unexpectedly. That’s why we’ve designed a fair and transparent cancellation policy for all our Sun darban packages , ensuring a hassle-free experience.
❌ Cancellation by Customer If you wish to cancel your Sundarban tour booking, please notify us through email or our official website. The applicable cancellation charges will be as follows:
📅 Notice Period
💰 Deduction
✅ 30 days or more
10% of the total booking amount
✅ 15 to 29 days
25% of the total booking amount
✅ 7 to 14 days
50% of the total booking amount
❌ Less than 7 days
No refund
🚫 No refund will be given for :
No-shows
Early departures
🛑 Cancellation by Operator If Sonakshi Travels cancels your tour due to unforeseen circumstances (weather alerts, government regulations, or emergencies):
✅ You will receive a 100% full refund of your booking amount.However, we are not responsible for any additional expenses incurred by the traveler (travel tickets, accommodations, etc.).
✏️ Amendments to Booking Want to modify your travel plan?
📞 Reach out to us at the earliest. subject to availability .
📌 Important Reminder By booking through our website, you acknowledge and agree to the terms of our cancellation and amendment policy.
🌿 Walk where Bonbibi is worshipped—your Sundarban Tour is a spiritual odyssey into nature’s kingdom
... read more in a single word. Those who want fresh oxygen I suggest they should go Sundarbon and stay in Sabujdeep. Also get good village experience.
Sounava SamantaMarch 17, 2022
prabhat kumar banerjeeSeptember 17, 2022
Gourav GhoshJanuary 17, 2023
... read more bus that was allotted to us for taking us to the boat and we boarded it from Science City. It was a traveller and its was quite spacious and we travelled witout any problem. One thing that need to be looked upon is that there should be a helper with the driver in orderto contact the tourist for boarding the bus. The driver was speaking in his mobile while which can lead to a few problems. 2) Launch/Boat - It was quite big, spacious, the bathrooms were clean and the crews on board are very welll behaved. My 3 year old son really enjoyed the boat ride throughout the journey. 3) Resort - Some maintenance work is required in the rooms of the resort where we stayed at night. Things like ceiling fan regulator was not working, the flush in the wash room was not working and the room are not properly cleaned. It seemed to me that the room where I stayed was cleaned a long time back. 4) Food - The foods that were served to us was very well cooked. They were not at all spicy, not at all stale. Every time we were served hot and fresh foods. They also arranged food for my 3 year old son as per his requirement. 5) Employees/Crews - They are very well behaved, helpfull and always serving us by giving their level best.
20th Millenium KidMarch 17, 2022
... read more dismantled as the driver uses it impulsively :) Definitely recommended...
Indraneil GhoshJanuary 17, 2023
... read more members of the group were also very social and supportive. Thanks for gifting a pleasant memory for a long time.
Biplab SarkarJanuary 17, 2023
... read more very beautiful ❤️👍🏻
Sandeep MukherjeeMarch 17, 2022
HRITURAJ CHAKRABORTYOctober 17, 2022
... read more and the boat ride were upto another level. Thank you so much for this wonderful treat. Looking forward to visit again. 😊
CHANDNI NASKARDecember 17, 2022
... read more team, tour manager Subrata, boat captain Bapi da and our guide Tanmoy da was very cooperative and helpful. Our stay was in Sobuj Deep Resort, the location is next to the river and rooms are quite good in size, there 4 bedrooms can accommodate 2 families with one kid comfortably. The facilities and services of boat and resort was excellent. My objective was to spend some time with family in the nature, and a wild wish if we could spot the graceful royal Bengal tiger in the wild was 100% fulfilled. When I was researching for this tour, I found Sundarbans travel (Sonakshi travel) rated 4.5 among all, and I am not disappointed as well. Next time when I will visit Sundarbans again my choice will be Sundarbans travel. All over experience “The tour is mind blowing”.
Kaustav ChatterjeeMarch 17, 2022
... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
... read more local people was truly a fun filled surprise.
Pronami SarkarMarch 17, 2022
... read more package. Here are few points I would like to mention regarding the tour. PROS: 1) The tour organiser, Mr Talukdar gave us a very clear account of the package and there were no hidden cost. 2) We were appointed a manager ( Mr Subrata) during the tour, who was very polite in his dealings. Since I was travelling with my 4 yr old daughter, I had requested him to make few extra arrangements ( in meal) for her ….for which I never had to remind him again and all my requirements were taken care off. 3 ) since we were only 3 families travelling on one boat, we had enough space to ourselves as compared to other boats I saw during the trip were overly crowded. 4) Food was good and the preparation was quite homely. 5)As we had to spend considerable amount of time on the boat…. I was little apprehensive about the cleanliness of the washroom on the boat. But to my surprise, the washroom was sparkling clean. CONS: 1) Though the hotel we were made to stay was very well located… but the rooms were very basic. Rooms are newly made but not very well maintained. The floor of the rooms felt like they were not dusted and mopped in days.There were cobwebs here and there and bathroom had few centipedes. To my opinion..rooms could have been better than what was provided. Overall, it was a well organised trip and Mr Talukdar kept checking on us during the trip which I truly appreciate. We thoroughly enjoyed. And I would certainly recommend Sundarban Travel to my friends and family.
Vaishali SenguptaMarch 17, 2022
... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
... read more customised their programme for our convenience at their best. The boat waiting for us at Gadkhali was decent, neat & clean. The cooperation and helpful gesture of the Boatman Bapibabu and crew Pulak charmed us. The trip through the creeks and distributaries of the rivers of Sunderban became more enjoyable with the excellent taste of food cooked by Bhaskar in the running boat. The property named “Sabuj Dwip” under Lahiripur Gram Panchayat where we were parked at the day-end, was a resort having cottages with clean Rooms, modern Bathrooms & standard amenities including Generator along with a few shortfalls like lack of Geyser, AC, Toilet-shower, Kitchen/Kitchenet, Waste paper bin, Wall Hangers etc., though all such lacuna were covered by the sincere and hearty efforts of the servicemen. The owner may solve these minor problems by purchasing items of trivial value like Emersion Heater, Toilet-shower, Electric Cattle, Waste paper basket & Wall hangers. On 5th December, when the cyclone turned its face to Sunderban, the superb teamwork of Sonakshi rescued us through an alternative safe land-route maintaining our all urbane comfort upto the satisfaction. The courteous behaviour and delicious tasty food are the value-added satisfaction of this trip over the honest, humble and sincere approach of the owner Shuvabratababu which is highly appreciable. I highly recommend Sunderban Trip through this Travels.
Snehansu GangopadhyayMarch 17, 2022
... read more care of every group member as per the need, especially the elderly ones. I travelled with the parents and the staff members made the trip super comfortable for them as well. Thanks to each one of them!! 😊🙏 Would highly recommend Sonakshi Travels for the Sundarban trip.
Shuchita MitraMarch 17, 2022
Tripti DasJanuary 17, 2023
... read more recommend their package
Sanghita RoyMarch 17, 2022
... read more people. The jungle visit was great and we could see so many animals
Kunal BasuMarch 17, 2022
... read more food with rustic touch...You're at a right place..Being at a place which is remote, Dinner variety options may be limited but enough to satisfy you..I had Aged people n kid travelling with me and they were taken good care..The accommodation & boat ride were very comforting n all the staffs, tour guide were helpful..I will recommend them to Families, friends for sure.
Arunima RoyMarch 11, 2023