π Sundarban Package Cancellation Policy β Sonakshi Travels
At Sonakshi Travels , we understand that travel plans may change unexpectedly. Thatβs why weβve designed a fair and transparent cancellation policy for all our Sun darban packages , ensuring a hassle-free experience.
β Cancellation by Customer
If you wish to cancel your Sundarban tour booking, please notify us through email or our official website. The applicable cancellation charges will be as follows:
π
Notice Period
π° Deduction
β
30 days or more
10% of the total booking amount
β
15 to 29 days
25% of the total booking amount
β
7 to 14 days
50% of the total booking amount
β Less than 7 days
No refund
π« No refund will be given for :
No-shows
Early departures
π Cancellation by Operator
If Sonakshi Travels cancels your tour due to unforeseen circumstances (weather alerts, government regulations, or emergencies):
β
You will receive a 100% full refund of your booking amount.
β οΈ However, we are not responsible for any additional expenses incurred by the traveler (travel tickets, accommodations, etc.).
βοΈ Amendments to Booking
Want to modify your travel plan?
π Reach out to us at the earliest.
π Changes are allowed subject to availability .
πΌ Additional charges may apply depending on the nature of the amendment.
π Important Reminder
By booking through our website, you acknowledge and agree to the terms of our cancellation and amendment policy.
π Misty mornings on your Sundarban Tour make even silence feel sacred
Really it has been a great tour. Thanks to Sonakshi Travels for such a beautiful arrangement right from pick-up to Drop and breakfast to dinner food. It was... read more a 21 heads office tour for two days and one night . Basically, it was a farewell to our General Manager. Ministry of Defence. Government of India. Following may noted for further: Promised were executed π―% Timely availability of traveler on pick-up point. Food quality and quantity was very good. Comfortable night stay. Room condition was good. Arrangment of Folk dance π was supab. Recommended for the tour.
Umesh PaswanJanuary 17, 2023
Nicely coordinated arrangement from pickup to drop. Courteous staff, well organised, nice food with homely test. We enjoyed the trip a lot. Many thanks to Mr. Subhabrata & all his... read more team members for making our trip memorable one.
Alaya NayakMarch 17, 2022
Trip to Sundarbans was awesome and memorable one. Sonakshi Travel agent's services were good and food was very delicious. They have met our expectations and people on houseboat has also... read more served us very well. Thank you for all your services.
Shaily GuptaMarch 17, 2022
Could have earned a 5 star rating but small issues prevent Sonakshi from earning a perfect score. I shall give you 8.5 out of 10. My scoring: 1. Arrangements &... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
We have booked sunderbon travel with sonakshi travel sonarpore we have enjoyed a lot it is because sonaksi every thing exceptionally good right from the day of arrival to the... read more date of departure our resort also exceptionally good I sincerely thanks to all cruise staff and manager to Mr. Talukdar.
Ashis RoySeptember 17, 2022
The trip didn't start well may due to too much rush in December. But once we moved to resort the trip became mind blowing. The hospitality is good from local... read more people. The jungle visit was great and we could see so many animals
Kunal BasuMarch 17, 2022
Awesome n unique place looking very difficult to visit but Sonakshi Travels made our tour very easy n comfortable. Also resort was also the best ππ. All supporting staff on... read more boat as well as car was also good. We thank you very much and want to refer in future to our friends n relatives.
K. MadhuNovember 17, 2022
Excellent residence, good food,nice tour management.worth to see Sunderban with Sonakshi.
pramod tembhurnikarFebruary 17, 2023
Amazing experience no doubt! Well behaviour, punctual and good gesture My whole family enjoys the trip! Thanks to the team
Tripti DasJanuary 17, 2023
It is nice experience. Though this trip was for a group of thirteen people, but the other group cancelled their trip. But the tour operator took me and my wife... read more for the tour. They provide us a car and launch for this trip. It was very organised trip.
Faiz AhmedMarch 17, 2022
I would like to convey my sincere gratitude & thanks to Suvabrata of SonakshiTravel for providing me & my family members including my sonβs family from US an exclusive riverine... read more trip of Sundarban ( 3D&2N).The trip was tailor made for our need.The staff members were very courteous & looked after all the nitty gritty to make the trip a memorable one.The food used to be prepared as per our requests & was relished by all members.The night stay arranged in the 5 star resort was superb and in an hospitable atmosphere.The resort has the added feature of being located in a natural surroundings of flora and fauna. It provided attractive play areas for kids. On top of everything, it was pocket friendly & no hidden cost was involved. Would strongly recommend SonakshiTravel for this riverine trip.
Arun BiswasJanuary 17, 2023
Memorable Experience. Spend a quality time with family. Thank you so much to Sonakshi Travels for arranging such a lovely trip. ππ€
Gourav GhoshJanuary 17, 2023
I travelled with my cousin-brotherβs family on 31st Dec to 2nd Jan 22. I got very good support from Sonakshi travel, we were 7 adult and 2 kid. The complete... read more team, tour manager Subrata, boat captain Bapi da and our guide Tanmoy da was very cooperative and helpful. Our stay was in Sobuj Deep Resort, the location is next to the river and rooms are quite good in size, there 4 bedrooms can accommodate 2 families with one kid comfortably. The facilities and services of boat and resort was excellent. My objective was to spend some time with family in the nature, and a wild wish if we could spot the graceful royal Bengal tiger in the wild was 100% fulfilled. When I was researching for this tour, I found Sundarbans travel (Sonakshi travel) rated 4.5 among all, and I am not disappointed as well. Next time when I will visit Sundarbans again my choice will be Sundarbans travel. All over experience βThe tour is mind blowingβ.
Kaustav ChatterjeeMarch 17, 2022
We are fully satisfied .Your arrangement is so good that there is no point of dissatisfaction on the trip. The boys managed properly and well behaved.
Partha Sarathi MajumderFebruary 17, 2023
If you want well organized, decent, value for money trip, you can opt for this group. Staffs are well behaved and boats, rooms are clean. We went with full... read more family including senior citizens and kids and had a nice experience. Thank you Mr. Talukdar and team.
Koushik PandaApril 17, 2022
On 13 th November, 2021 we 4 members went for 2 days 1 night package. Service was quite good. We didn't face any issues, things moved quite smoothly. I strongly... read more recommend their package
Sanghita RoyMarch 17, 2022
Whole trip was so good, good food, awesome experience. Very very good for family weekend trip or if you are group of friends or alone. Sonakshi travel is just awesome... read more in a single word. Those who want fresh oxygen I suggest they should go Sundarbon and stay in Sabujdeep. Also get good village experience.
Sounava SamantaMarch 17, 2022
We planned to visit Sunderban for 2 night / 3 days package from Durgapur. Found the name of Sonakshi Travel (Sonarpur ,south 24 pargana) from internet.Finalised programme through phone call... read more with Mr.Suvabrata Talukder.We were 13 heads (including 3 senior citizen and 2 child of 5 years old).It was a programme from Howrah to Howrah (railway station). Yesterday (13th November 2021) we returned from our trip. Overall experience was awesome.Communication with Mr. Talukder over phone before journey came in reality through the entire tour in every respect. Manager Subrata and other staff of boat along with the staff of the resort was very helpful and polite . Behaviour of the staff was very good. Food quality was really good .Not to much spicy but tasty , quantity was sufficient.The resort we stayed (Sabujdieep) was good /clean/safe and a small walking from jetty where we dropped from boat.One evening we enjoyed tribal music and dance in the resort. We along with my co- travellers enjoyed the tour with amazing experience ,kept beautiful moments and memories for life time with us. Everything was perfect. Arrangements in every angle was Wonderful. I strongly suggest and recommend everyone to enjoy your tour with this Sonakshi Travel (Sonarpur).
Anjan RayMarch 17, 2022
It was an excellent experience with Sonakshi Travels. From every respect they managed our trip in a very well manner and during our trip, each and everyone from Sonakshi they... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
Experience of Sundarban tour with Sonakshi Travel was a nice experience indeed. The driver, the tour manager and the support staffs were very friendly and cooperative. And also the other... read more members of the group were also very social and supportive. Thanks for gifting a pleasant memory for a long time.
Biplab SarkarJanuary 17, 2023