π Sundarban Package Cancellation Policy β Sonakshi Travels
At Sonakshi Travels , we understand that travel plans may change unexpectedly. Thatβs why weβve designed a fair and transparent cancellation policy for all our Sun darban packages , ensuring a hassle-free experience.
β Cancellation by Customer
If you wish to cancel your Sundarban tour booking, please notify us through email or our official website. The applicable cancellation charges will be as follows:
π
Notice Period
π° Deduction
β
30 days or more
10% of the total booking amount
β
15 to 29 days
25% of the total booking amount
β
7 to 14 days
50% of the total booking amount
β Less than 7 days
No refund
π« No refund will be given for :
No-shows
Early departures
π Cancellation by Operator
If Sonakshi Travels cancels your tour due to unforeseen circumstances (weather alerts, government regulations, or emergencies):
β
You will receive a 100% full refund of your booking amount.
β οΈ However, we are not responsible for any additional expenses incurred by the traveler (travel tickets, accommodations, etc.).
βοΈ Amendments to Booking
Want to modify your travel plan?
π Reach out to us at the earliest.
π Changes are allowed subject to availability .
πΌ Additional charges may apply depending on the nature of the amendment.
π Important Reminder
By booking through our website, you acknowledge and agree to the terms of our cancellation and amendment policy.
πΏ The forest breathes differently at dawnβyour Sundarban Tour is best begun with the first golden light
superb experience every step of the way. it was our first sunderban trip and we didn't know what to anticipate but we were taken care of right from pickup to... read more end point by professional guides who displayed very courteous behavior. definitely talukdar ji will be my preferred choice for all trips in future as well.
Auditro Hi-Fi SystemsDecember 17, 2022
Excellent service , superb hospitality at low budget. Surely value for money.
Dipanjan BiswasMarch 17, 2022
We two families went for sundorbon tour from 10 to 12 Dec 2022. The tour was arranged very nicely right pick and drop at sealdah. Hospitality ,management and behavior... read more of staff was very good
DEV KUMAR PYNEDecember 17, 2022
I would like to convey my sincere gratitude & thanks to Suvabrata of SonakshiTravel for providing me & my family members including my sonβs family from US an exclusive riverine... read more trip of Sundarban ( 3D&2N).The trip was tailor made for our need.The staff members were very courteous & looked after all the nitty gritty to make the trip a memorable one.The food used to be prepared as per our requests & was relished by all members.The night stay arranged in the 5 star resort was superb and in an hospitable atmosphere.The resort has the added feature of being located in a natural surroundings of flora and fauna. It provided attractive play areas for kids. On top of everything, it was pocket friendly & no hidden cost was involved. Would strongly recommend SonakshiTravel for this riverine trip.
Arun BiswasJanuary 17, 2023
If you want well organized, decent, value for money trip, you can opt for this group. Staffs are well behaved and boats, rooms are clean. We went with full... read more family including senior citizens and kids and had a nice experience. Thank you Mr. Talukdar and team.
Koushik PandaApril 17, 2022
The trip was a magnificent one. The scenic views of the environment accompanied by the warm behaviour of the staffs made the tour more beautiful. The food, the folk performances... read more and the boat ride were upto another level. Thank you so much for this wonderful treat. Looking forward to visit again. π
CHANDNI NASKARDecember 17, 2022
The food, hospitality and boat all were very good. Must visit here. Just to add one suggestion that the cottage needs to have some more beautiful things like flowers.πππππ
HRITURAJ CHAKRABORTYOctober 17, 2022
Beautiful and Serene. Superb hassle free experience. We had to do nothing and all the arrangements were made by the operator and were on time. Very polite and friendly... read more staff. Just one regret with the govt to allow more routes inside core jungle to increase footfall at Sunderbans. All you can see is Deer. However i would surely visit again.
navin jayaramanMarch 17, 2022
We have booked sunderbon travel with sonakshi travel sonarpore we have enjoyed a lot it is because sonaksi every thing exceptionally good right from the day of arrival to the... read more date of departure our resort also exceptionally good I sincerely thanks to all cruise staff and manager to Mr. Talukdar.
Ashis RoySeptember 17, 2022
We had a wonderful tour of Sunderbans thanks to Sonakshi tours & Mr Talukder. I travelled to Sunderbans with my daughter on 2 & 3 rd Nov & since no... read more group tours were available Mr Talukder arranged a customized tour for us & we were a little apprehensive as the two of us would be traveling alone . But he assured us about our safety & other facilities & truly everything was beyond our expectations. Right from our pickup, boat tours, hotel accommodation & food everything was well arranged. We have come back with sweet memories. Thank you Mr Talukder & every one at Sonakshi tours.
Leena MhatreMarch 17, 2022
Had an amazingly refreshing experience with my family. Every single thing from food preferences to car - boat transitions was very well taken care of. Enjoyed the hospitality of the... read more staff ( Bapida, Bhaskarda and Uttamda). Special thanks to Talukdar Babu for taking care of everything. Highly recommended.
rupendu banerjeeMarch 17, 2022
Today I returned from the trip and I am excited to pen down some memorable moments and places where improvement is required. 1) Pick Up bus - We took the... read more bus that was allotted to us for taking us to the boat and we boarded it from Science City. It was a traveller and its was quite spacious and we travelled witout any problem. One thing that need to be looked upon is that there should be a helper with the driver in orderto contact the tourist for boarding the bus. The driver was speaking in his mobile while which can lead to a few problems. 2) Launch/Boat - It was quite big, spacious, the bathrooms were clean and the crews on board are very welll behaved. My 3 year old son really enjoyed the boat ride throughout the journey. 3) Resort - Some maintenance work is required in the rooms of the resort where we stayed at night. Things like ceiling fan regulator was not working, the flush in the wash room was not working and the room are not properly cleaned. It seemed to me that the room where I stayed was cleaned a long time back. 4) Food - The foods that were served to us was very well cooked. They were not at all spicy, not at all stale. Every time we were served hot and fresh foods. They also arranged food for my 3 year old son as per his requirement. 5) Employees/Crews - They are very well behaved, helpfull and always serving us by giving their level best.
20th Millenium KidMarch 17, 2022
Awesome n unique place looking very difficult to visit but Sonakshi Travels made our tour very easy n comfortable. Also resort was also the best ππ. All supporting staff on... read more boat as well as car was also good. We thank you very much and want to refer in future to our friends n relatives.
K. MadhuNovember 17, 2022
It was an excellent experience with Sonakshi Travels. From every respect they managed our trip in a very well manner and during our trip, each and everyone from Sonakshi they... read more did a fantastic job. Wish them all the very best.
Avik RoyJanuary 17, 2023
It is nice experience. Though this trip was for a group of thirteen people, but the other group cancelled their trip. But the tour operator took me and my wife... read more for the tour. They provide us a car and launch for this trip. It was very organised trip.
Faiz AhmedMarch 17, 2022
Excellent residence, good food,nice tour management.worth to see Sunderban with Sonakshi.
pramod tembhurnikarFebruary 17, 2023
I had travelled along with my 2 kids and my parents to Sundarban on 13th of nov. The tour was organised by Sundarban Travel. We had opted for 1N 2D... read more package. Here are few points I would like to mention regarding the tour. PROS: 1) The tour organiser, Mr Talukdar gave us a very clear account of the package and there were no hidden cost. 2) We were appointed a manager ( Mr Subrata) during the tour, who was very polite in his dealings. Since I was travelling with my 4 yr old daughter, I had requested him to make few extra arrangements ( in meal) for her β¦.for which I never had to remind him again and all my requirements were taken care off. 3 ) since we were only 3 families travelling on one boat, we had enough space to ourselves as compared to other boats I saw during the trip were overly crowded. 4) Food was good and the preparation was quite homely. 5)As we had to spend considerable amount of time on the boatβ¦. I was little apprehensive about the cleanliness of the washroom on the boat. But to my surprise, the washroom was sparkling clean. CONS: 1) Though the hotel we were made to stay was very well locatedβ¦ but the rooms were very basic. Rooms are newly made but not very well maintained. The floor of the rooms felt like they were not dusted and mopped in days.There were cobwebs here and there and bathroom had few centipedes. To my opinion..rooms could have been better than what was provided. Overall, it was a well organised trip and Mr Talukdar kept checking on us during the trip which I truly appreciate. We thoroughly enjoyed. And I would certainly recommend Sundarban Travel to my friends and family.
Vaishali SenguptaMarch 17, 2022
I travelled on 20th November from Ghatal along with 4 friends.Found the details of it from internet. It was an amazing experience. Properly sanitize boat and clean rooms. Behaviour of... read more the stuff were very polite (Special mention- dipankar da).They did everything with professional manner with touch of heart. Strongly recommend them.
ataur rahamanMarch 17, 2022
We had a very good time with Sonakshi Travels during our entire tour from 27th to 29 th December in Sunderban. The behavior, punctuality and overall service of the accompanying... read more staff is always up to the mark. Thank you all.
Rupak BhattacharjeeJanuary 17, 2023
Travelled with family on 20th and 21st November 21. An excellent and memorable experience of Sundarban tour. Right from excellent location, facilities and services of resort, meeting with nice local... read more people, beautiful presentation of dance and songs to beautiful boat and boatmen with guide. A journey with100% fulfilment. Willing to go again and again. Thanks a lot Sundarban Travel Jyotirmoy Chakraborty Chairman Ispat Cooperative Hospital
JYOTIRMOY CHAKRABORTYMarch 17, 2022