π Sundarban Package Cancellation Policy β Sonakshi Travels
At Sonakshi Travels , we understand that travel plans may change unexpectedly. Thatβs why weβve designed a fair and transparent cancellation policy for all our Sun darban packages , ensuring a hassle-free experience.
β Cancellation by Customer
If you wish to cancel your Sundarban tour booking, please notify us through email or our official website. The applicable cancellation charges will be as follows:
π
Notice Period
π° Deduction
β
30 days or more
10% of the total booking amount
β
15 to 29 days
25% of the total booking amount
β
7 to 14 days
50% of the total booking amount
β Less than 7 days
No refund
π« No refund will be given for :
No-shows
Early departures
π Cancellation by Operator
If Sonakshi Travels cancels your tour due to unforeseen circumstances (weather alerts, government regulations, or emergencies):
β
You will receive a 100% full refund of your booking amount.
β οΈ However, we are not responsible for any additional expenses incurred by the traveler (travel tickets, accommodations, etc.).
βοΈ Amendments to Booking
Want to modify your travel plan?
π Reach out to us at the earliest.
π Changes are allowed subject to availability .
πΌ Additional charges may apply depending on the nature of the amendment.
π Important Reminder
By booking through our website, you acknowledge and agree to the terms of our cancellation and amendment policy.
π The river sings to the forestβand your Sundarban Tour is the audience
I had travelled along with my 2 kids and my parents to Sundarban on 13th of nov. The tour was organised by Sundarban Travel. We had opted for 1N 2D... read more package. Here are few points I would like to mention regarding the tour. PROS: 1) The tour organiser, Mr Talukdar gave us a very clear account of the package and there were no hidden cost. 2) We were appointed a manager ( Mr Subrata) during the tour, who was very polite in his dealings. Since I was travelling with my 4 yr old daughter, I had requested him to make few extra arrangements ( in meal) for her β¦.for which I never had to remind him again and all my requirements were taken care off. 3 ) since we were only 3 families travelling on one boat, we had enough space to ourselves as compared to other boats I saw during the trip were overly crowded. 4) Food was good and the preparation was quite homely. 5)As we had to spend considerable amount of time on the boatβ¦. I was little apprehensive about the cleanliness of the washroom on the boat. But to my surprise, the washroom was sparkling clean. CONS: 1) Though the hotel we were made to stay was very well locatedβ¦ but the rooms were very basic. Rooms are newly made but not very well maintained. The floor of the rooms felt like they were not dusted and mopped in days.There were cobwebs here and there and bathroom had few centipedes. To my opinion..rooms could have been better than what was provided. Overall, it was a well organised trip and Mr Talukdar kept checking on us during the trip which I truly appreciate. We thoroughly enjoyed. And I would certainly recommend Sundarban Travel to my friends and family.
Vaishali SenguptaMarch 17, 2022
Sonakshi Travels made the Sundarban trip comfortable and easier than expected. Very helpful and courteous staff members with on time service and super delicious food. The staff members took personal... read more care of every group member as per the need, especially the elderly ones. I travelled with the parents and the staff members made the trip super comfortable for them as well. Thanks to each one of them!! ππ Would highly recommend Sonakshi Travels for the Sundarban trip.
Shuchita MitraMarch 17, 2022
Tour was extreme entertainment. Awesome hospitality of tour operator. Excellent boat service with varieties of food of our own choice. Sincerity, hospitality and services during tour added an extra pleasure
prabhat kumar banerjeeSeptember 17, 2022
Beautiful and Serene. Superb hassle free experience. We had to do nothing and all the arrangements were made by the operator and were on time. Very polite and friendly... read more staff. Just one regret with the govt to allow more routes inside core jungle to increase footfall at Sunderbans. All you can see is Deer. However i would surely visit again.
navin jayaramanMarch 17, 2022
Total trip was very well arranged, exactly as per the mentioned itinerary. My daughter thoroughly enjoyed the trip. The cottage was neat and clean and evening dance performance by the... read more local people was truly a fun filled surprise.
Pronami SarkarMarch 17, 2022
I would like to convey my sincere gratitude & thanks to Suvabrata of SonakshiTravel for providing me & my family members including my sonβs family from US an exclusive riverine... read more trip of Sundarban ( 3D&2N).The trip was tailor made for our need.The staff members were very courteous & looked after all the nitty gritty to make the trip a memorable one.The food used to be prepared as per our requests & was relished by all members.The night stay arranged in the 5 star resort was superb and in an hospitable atmosphere.The resort has the added feature of being located in a natural surroundings of flora and fauna. It provided attractive play areas for kids. On top of everything, it was pocket friendly & no hidden cost was involved. Would strongly recommend SonakshiTravel for this riverine trip.
Arun BiswasJanuary 17, 2023
Nice Sunderban cruise with excellent quality food, excellent stay at Sunderban residency. Tour is booked with Sonakshi travels. Many many thanks to Shubhoda, Sonakshi team
Raghavendra MunghateDecember 17, 2022
We have booked sunderbon travel with sonakshi travel sonarpore we have enjoyed a lot it is because sonaksi every thing exceptionally good right from the day of arrival to the... read more date of departure our resort also exceptionally good I sincerely thanks to all cruise staff and manager to Mr. Talukdar.
Ashis RoySeptember 17, 2022
Hassle free booking. Very reasonable price.excellent services by staff. Resort selected was amazing.
Sandhya BhideDecember 17, 2022
I have just completed a trip of 3 days 2 nights of Sunderban today with Sonakshi travels. I am extremely happy to share my reviews that Sonakshi travels... read more are very well organised to set up this Sunderban tour in terms of fooding lodging and irrespective every things which relates to this particular tour. Me and my family has a mind blowing experience. Thanks Subhabrata Talukdar to you and to your team for giving us a memorable experience.
Sagar BanerjeeJanuary 17, 2023
Loved every bit of the trip. The tour through the forest was thrilling. The staff were very hospitable and the food was delicious. The services on the boat and the... read more cottage were excellent. Subrat dada was extremely well informed about the forests. His knowledge helped us a lot. Extremely gratefulπ
Shradha Suman SatpathyMarch 17, 2022
We are fully satisfied .Your arrangement is so good that there is no point of dissatisfaction on the trip. The boys managed properly and well behaved.
Partha Sarathi MajumderFebruary 17, 2023
superb experience every step of the way. it was our first sunderban trip and we didn't know what to anticipate but we were taken care of right from pickup to... read more end point by professional guides who displayed very courteous behavior. definitely talukdar ji will be my preferred choice for all trips in future as well.
Auditro Hi-Fi SystemsDecember 17, 2022
Myself and my family availed the experience of enjoying the Sunderban one day tour through Sonakshi Travel. It was a marvelous experience. The tour Manager and all the staffs... read more on board were very cordial and co-operative. The food served was abundant and of good quality and taste. We didn't felt when the whole day passed away. Complete value for money. I would recommend everyone should have a try with Sonakshi Travels.
S DGMarch 17, 2022
The food, hospitality and boat all were very good. Must visit here. Just to add one suggestion that the cottage needs to have some more beautiful things like flowers.πππππ
HRITURAJ CHAKRABORTYOctober 17, 2022
Excellent residence, good food,nice tour management.worth to see Sunderban with Sonakshi.
pramod tembhurnikarFebruary 17, 2023
Whole trip was so good, good food, awesome experience. Very very good for family weekend trip or if you are group of friends or alone. Sonakshi travel is just awesome... read more in a single word. Those who want fresh oxygen I suggest they should go Sundarbon and stay in Sabujdeep. Also get good village experience.
Sounava SamantaMarch 17, 2022
Could have earned a 5 star rating but small issues prevent Sonakshi from earning a perfect score. I shall give you 8.5 out of 10. My scoring: 1. Arrangements &... read more tour confirmation 7/10. I paid advance for booking after checking the availability. But after making the payment, I was informed the required dates are not available and I had to change my dates. Communication of programs are also not up to the mark. 2. Transfer from Kolkata to Gadkhali & Return 8/10. Onward journey driver was new and not carrying proper documents for Vehicle. Stuck at Ghatakpukur for more than 30 minutes in a police checking. Return journey was better but the vehicle given was too old. 3. Boat Arrangements from Gadkhali 10/10. Good & comfortable. Well decorated boat with well behaved staffs. 4. Accommodation 10/10. Very good place selection and enjoyed the staying. This point you will get a bonus point. 5. Food 8/10. First day lunch was awesome but next meals were just below par. Lacking variety. I came to know few other agencies are offering more variants in their service. Finally thanks to all your staffs in the boat and in the hotel. Specially mentioning Tapas, Bapi, your cook and Subrata for their service.
Sibagi GhoshMarch 17, 2022
Overall it's a very good experience.. Tasty food..with good behaviour and very good arrangements.. Nice boat with clean and clear service's..and lastly the most important things is the cottage was... read more very beautiful β€οΈππ»
Sandeep MukherjeeMarch 17, 2022
Awesome tour on 23Dec21 to 25Dec21 of SUNDORBAN Excellent of Mr Talukder for tour management, no comments for making foods, cottage are upto date for living boat is outstanding ,... read more boat is undercover with green carpet,so it'is looking beautiful,all management are peaceful Jumur dance is wonderful our all member danced with Jumur dancers we are all coming a sweet memories. Thanks to continue Mr Talukder.
Avijit SarkarMarch 17, 2022